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Protect your devices with Cool Privilege. Read more.
Add Cool Privilege to your purchase, to avoid any surprise repair costs in case of accidental damage of your Evapolar air cooler during the validity of the extended warranty period.
Valid for 1 year starting from the date of purchase
High priority customer request list*
Remote technical expertise based on the information provided**
Replacement dispatch within 20 days after the manufacturing defect is confirmed***
Worldwide warranty coverage
The warranty does not cover physical damages****
Valid for 2 years starting from the date of purchase
Most valuable customer request list*
Fast remote technical expertise based on the information provided**
Replacement dispatch within 7 days after the manufacturing defect is confirmed***
Worldwide warranty coverage
Visual or structural damages coverage
The warranty covers damages for both the device and its separate parts that appeared during exploitation. For instance, a water tank can be replaced****
*The requests are proceeded within labor hours Mon-Fri **Sometimes this procedure can reveal cases that can be fixed by simple manipulations carried out by the customer ***The company is not responsible for any delays that can happen with the delivery companies ****None of the warranties covers cartridges due to their consumable nature